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Shipping Policies

Processing Time

We shall handmake your piece of jewelry with love, care and attention to detail in 1-3 business days in our workshop. Orders for just chains are usually sent out next business day.


Estimated Delivery Times

  • Canada: 2- 9 business days by Chitchats Express or Canada Post.

  • US: 2-6 business days by USPS partnered through Chitchats Express

  • United Kingdom: 5-10 business days via Small Air Parcel Post

  • Europe: 5-12 business days via Small Air Parcel Post

  • Australia, New Zealand and Oceania: 5-12 business days via Small Air Parcel Post

  • Rest of the World: Please contact us for estimate of shipping time

  • IN A REAL HURRY? Options to upgrade to 1-2 business days available at checkout


We'll do our best to meet these delivery estimates, but can't guarantee them as carriers can encounter delays through no fault of anyone.


Customs and Import Taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

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